Conflict Management
Conflicts in the workplace are part of everyday life.If conflicts are not handled correctly, they can lead to sick leave, high staff turnover and declining performance. Properly handled, the challenge can be turned into success.
Conflicts and psychosocial challenges
Conflicts in the workplace can be a naturally developing phase in an organization, but if it is not handled in a constructive way, it can also be a very destructive process that in the worst case can lead to burnout, high staff turnover and declining performance.
Sometimes the conflict is clearly limited to a few individuals and in other cases more difficult to deal with. It is of great importance to address the issue early on in order to avoid it escalating with a declining performance and a poor psychosocial work environment as a result. There can also be legal consequences if an employer does not address the situation.
Our collective experience is that organizations cannot afford to wait to tackle destructive conflicts.
Analysis
We normally start with an analysis through interviews before proposing measures:
Actions
Based on the analysis, we come up with proposals for measures to both handle short-term challenges and get a long-term solution. Examples of different measures:
Team development with a focus on issues where consensus is lacking
Team development with a focus on what works
Tripartite conversation with guidance in challenging feedback
Support in cultural change
Leader coaching
Training with actors in setting boundaries
Advice on organizational change and relocation issues
Target group
Workplace with psychosocial challenges.
Time scope
Based on need.
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